TEELANDS

TEELANDS HELP

CONTACT

Email support@teelands.com. Replies take up to 2 working days. Teelands is made by one person, so weekends wait until Monday.

In the app, Settings → REPORT A PROBLEM reaches the same place.

HOW DO I GET TEELANDS?

You can't yet. It isn't in any app store. A closed test on Android comes first, and there's no public date yet.

IS THERE AN IPHONE VERSION?

Not yet. Android comes first and iPhone follows, with no date so far.

MY SIGN-IN CODE HASN'T ARRIVED

Check your spam folder first: a first email from a new sender often lands there. A code works for 10 minutes. You can ask for up to 5 codes an hour, so if you've hit that limit, wait a while and try again.

WHAT IS TEST GPS?

A setting for trying the app away from a course. With Settings → TEST GPS on, you hold the map to move your golfer instead of using your real position. Turn it off before you play a real round.

DOES IT WORK WITH NO SIGNAL?

Mostly. Your scores and shots save on your phone and sync when you're back online. In a group round that's already going, each phone keeps scoring and the card catches up later.

Signing in needs a connection, and so does starting or joining a group round.

MY FRIEND DOESN'T HAVE THE APP

When you start a round with your group, you can add them as a guest by name and enter their scores on your phone. Scoring in a browser isn't available yet.

IS MY COURSE IN THE APP?

Probably not yet. Teelands has only a handful of courses so far, and there's no way to request one in the app. You can email support to say which course you'd like, but there's no promised date.

IS THIS AN OFFICIAL HANDICAP?

No. Teelands doesn't calculate or post an official handicap, and it isn't connected to any handicap service. Levels, classes and stats are part of the game.

DOES TEELANDS TRACK WHERE I GO?

No. The app uses your location only while it's open, to show you on the map. Your location stays on your phone and is never sent to the Teelands server. You can say no, and the scorecard still works. The privacy policy has the details.

HOW DO I DELETE MY ACCOUNT?

In the Teelands app, go to Settings → DELETE ACCOUNT. It happens straight away, and your phone asks whether to keep or clear the rounds on it.

If you can't get into the app, email privacy@teelands.com from the address you sign in with, and your account will be deleted by hand. What deleting removes and keeps.

Service status for the app: status.json.